Practical information

Business hours

The commercial areas of Puerto del Carmen and the Biosfera Plaza shopping center maintain extensive business hours that include Saturdays and Sundays.

The Canary Islands are no longer a free port, but they offer excellent prices on cosmetics, perfumes and some electronic devices.

If you have a problem in an establishment, request the complaint sheet and go to the Tourist Office or the Consumer Information Office of the Cabildo de Lanzarote:

T: +34 928 803 367.

Local time

Remember to change the time on your watch and devices when you land. The Canary Islands follow Greenwich Mean Time (GMT), being one hour behind the Iberian Peninsula. In April and October, it is modified and becomes GMT+1.

water and electricity

Tap water comes from desalination plants and is drinkable, but its taste is not entirely pleasant. You can find a wide variety of packaged mineral spring waters.

Please note that the mains voltage is 220V, with a frequency of 50 Hz. You will not have problems with plugs of type C, E and L.

Recycling and clean points

The recycling system follows the basic codes: green (organic waste), blue (cardboard and paper), yellow (packaging and plastic) and igloo (glass). If your stay is long, you will need to recycle oil, batteries or household waste at the Clean Point (Tías-Puerto del Carmen road, in front of the Golf Course).

Hours: Monday to Saturday, from 8:00 a.m. at 6:00 p.m. Sundays and holidays from 9 a.m. to 2 p.m.

Emergency numbers

T: +34 928 846 000 (información general)
T: +34 928 262 508 (British)
T: +34 922 245 671 (Irish)
Tarjeta de crédito (pérdida / robo)
T: 915 196 000 (Eurocard)
T: 915 192 100 (Visa / Mastercard)
Servicio de emergencias
T: +34 900 510 000 (gratuito). British Surgery of Lanzarote
T: +34 928 592 125 (gratuito). Deutsch Britische Klinik
Policía Nacional
Policía Local
Centro de Salud Tías
T: +34 928 303 564
Consultorio Puerto del Carmen
T: +34 928 303 564
Violencia de género
Hospital General
T: + 34 928 595 000
Salvamento marítimo
T: +34 900 202 202